Lightning Design Workshop

Seeing is Believing

At Flight Crew, we believe that rigorous evaluation of solutions does not require extensive time investment when led by experienced implementation experts. While RFIs and RFPs have their place, organizations looking to eliminate strategic uncertainty with their service management footprint can do so in our expert-led session. 

More about us here: Meet the Crew 

 

Goals of the Lightning Design Workshop

  • Explore Options for Rollout and Improvement
  • Understand How Your Current Workflows Map to Service Management Best Practices
  • Gain Clarity on Effort and Licensing Ranges
  • Identify Gaps, Risks and Quick Wins
  • More Strategic Use of Tools

Lightning Design Workshop Purpose

Evaluate your current service management workflows & systems and map them to Atlassian’s Service Collection, with emphasis on Jira Service Management (JSM) to inform near-term decision options.

Format

In a 90 minute collaborative, working session, we will evaluate your Service Management environments for how efficiently planned and unplanned work interacts across the organization, whether that is team, department, or multifunctional level, then quickly provide a best practice demonstration of how the Atlassian teamwork collection can improve visibility, end user experience, reporting, automation, and actually make Artificial Intelligence technologies useful.  

Reverse Demo
(30-45 minutes)

In the first 30 minutes your team walks through your current system setup and processes.

As you screen‑share, we document use cases, pain points, constraints, and goals.

Flight Crew then demonstrates how those scenarios operate in JSM, including recommended processes, workflows, configuration options, and automation.

Find out how quickly your service management program can take off today!

best practice demo
(45-60 minutes)

Schedule Your Workshop Today

CONTACT US