Applying AI to ITSM: A Practical & Foundational Approach
Discover how to create a practical roadmap for incorporating Artificial Intelligence into your IT Service Management workflows with Jira Service Management (JSM).
Whether you’re looking to maximize your existing AI investment or are just beginning your journey, join Flight Crew experts as we explore how to effectively identify, strategize, and deploy AI use cases that delivery meaningful improvement for end-users, agents, and managers.
Join us on Thursday, August 28, 2025 at 1:00 PM EDT to learn why JSM & Flight Crew provides the best solution for applying practical AI use cases in IT Service Management.
What Does Jira Service Management Provide for IT?
- Brandable End User Portal
- Rovo A.I. Agents
- Cross-departmental workflows
- Integrations with key systems
- Collaboration through Slack and Teams
- Native Reporting and Analytics
- Native Knowledge Base
- Built on the Teamwork Graph for easy expansion

